About Hershey Chan

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So far Hershey Chan has created 8 blog entries.

The Retail Apocalypse in Asia

A lot of Retail Business is Destined to flourish or On a Fast Track to Nowhere. Here is the reason Business owners  should not ignore it.

The Retail Apocalypse in Asia2019-12-24T12:54:54+08:00

Customer Service in the Digital Age

What used to be a one-way conversation is now multifaceted, 24 hours, seven-day-a-week dialogue between Brands and their customers. Customer Service in the Digital Age has disrupted the industry.

Customer Service in the Digital Age2020-01-06T09:18:59+08:00